Examples of how we have been able to help during our sessions include:
  • Backing up your files on Windows

    I’ve been asked on a few occasions about the best way to back up files, documents and photos on Windows. The simplest and most reliable way is to use Microsoft’s own OneDrive.  If you’re using Windows 11, OneDrive is already built in and very easy to use. To get started, open the OneDrive app and…

  • Freeing up space on Android phones

    Running out of space on your Android phone can be frustrating, but Google Photos makes it easy to keep your memories safe while freeing up precious storage. Start by opening the Google Photos app and signing in with your Google account. Make sure “Backup & Sync” is turned on in the app’s settings—this feature automatically…

  • Windows 10 to Windows 11

    Migrating from Windows 10 to Windows 11 is becoming more important as Windows 10 will officially reach its end of support on October 14, 2025. After this date, Microsoft will stop providing security updates and technical assistance for Windows 10, which could leave computers vulnerable to security risks and other issues. The upgrade to Windows…

  • Is Microsoft Edge “the devil’s work”?

    A question I’ve been asked a couple of times now is about whether people should use Microsoft Edge. It seems to have garnered a poor reputation amongst some, but unjustly in my view. For many years, Microsoft’s web browser, Internet Explorer, was known for being slow, unreliable, and prone to security problems. It often struggled…

  • Difficulties logging into Google account

    Another happy customer today! A local gentleman came to see me today with a query regarding logging into his Google account on his iPhone. Even though he would follow the prompts and would be able to successfully log in, subsequent attempts to access his Google account required him to log in again, which was becoming…

  • Intermittent printer problems

    A great start to our weekly drop-in sessions in Appledore. A lovely local couple came in to get help with their home printer which is not always printing from their laptop. They weren’t able to bring their printer with them this time, but talking through it with them we were able to glean a bit…